Our website address is: https://jeandecluni.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

You should avoid uploading images with embedded location data (EXIF GPS) included if you upload images to the website,. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

We will set a temporary cookie to determine if your browser accepts cookies if you visit our login page. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

 An additional cookie will be saved in your browser if you edit or publish an article,. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from otherArticles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

 Your IP address will be included in the reset email if you request a password reset

How long we retain your data

 The comment and its metadata are retained indefinitely if you leave a comment. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Returns & Refund Policy

1. Right of Withdrawal

In accordance with European Directive 2011/83/EU and French Consumer Code (Article L221-18), you have the right to withdraw from your purchase within 14 days of receiving your order, without providing any reason and without penalty.

2. Eligible Products for Return

Original artworks (paintings, drawings, etc.) can be returned in their original condition, provided that:

• they have not been damaged,

• they are carefully repackaged in their original packaging,

• and they are shipped back within 14 days of notifying us of your withdrawal.

Return shipping costs are the responsibility of the customer.

3. Non-Returnable Products

The legal exceptions to the right of withdrawal include:

• artworks made on request or customized to the client’s specifications,

• digital downloads or digital content,

• gift cards.

4. Return Procedure

Before returning an artwork, please contact us at:
📧 [decluni.jean@gmail.com]
with your order number and your intent to withdraw.
We will provide instructions and the address for returning the item.

5. Refund

Once the artwork is received and inspected, your refund will be processed using the original payment method within 7–10 business days, and no later than 14 days after receiving the returned item.
Damaged or improperly packaged items will not be refunded.

6. Damaged Products on Delivery

If your artwork arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.
We will then offer a replacement, credit, or refund as appropriate.